Notary Knowledge by Derrick Spruill

The Midnight Oil: Balancing Life and a High-Yield 24/7 Niche

Derrick Spruill Season 10 Episode 483

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0:00 | 18:26

Have you ever wondered how some professionals manage to capture high-paying opportunities at all hours of the night without losing their sanity? Join Eddie Montes Travis and Marylyn Lee Trotter as they explore the secrets to mastering the 24/7 service niche. In this session, we break down how to effectively burn the midnight oil while maintaining a healthy life balance and maximizing your income during off-peak hours.

Scheduling Efficiency: Learn how to structure your sleep and active hours to ensure you are ready for late-night calls without feeling exhausted during the day.
Premium Pricing: Discover why charging a convenience fee for after-hours work is essential and how to communicate this value to your clients.
Safety Protocols: Understand the best practices for meeting clients in well-lit, public locations or verifying identities during late-night mobile appointments.
Boundary Setting: Find out how to use technology to automate your responses so you can enjoy family time without missing a beat in your business.

Mastering a round-the-clock schedule requires discipline and the right mindset to avoid burnout while reaping the rewards of a high-yield market. By implementing these strategies, you can turn the quiet hours of the night into your most profitable time of day. If you found these tips helpful for your business growth, please make sure to subscribe and like the podcast for more weekly insights!

Show Notes:
• Strategies for managing a 24/7 on-call schedule without burnout.
• The importance of charging premium rates for late-night services.
• Safety tips for mobile professionals working in the late hours.
• How to maintain work-life balance while serving a high-demand niche.

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Executive Producer Derrick Spruill
Writers Marylyn Lee Trotter and Eddie Montes Travis
Graphics & Illustrations by Eddie Montes Travis
Music by Thomas Bynum
This Show is Produced by Magnificent Workz
Business Solutions

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SPEAKER_00

To obtain more notary knowledge, explore the full collection of books by Derek Spruel and find the perfect book for your notary business. Visit any online bookstore, Amazon.com, Barnes and Noble Bookstore, Booksofmillion.com, Bookshop.org, Mobile Notary by DereksPruel.com, or download from Kindle to obtain your essential notary book to help with all your notarization starting today.

SPEAKER_04

Welcome to Notary Knowledge. Eddie and Marilyn here.

SPEAKER_02

And uh Yeah, welcome in everyone. It is great to be back with you.

SPEAKER_04

We've got a really fantastic topic today. We are focusing on what we like to call the midnight oil. So um balancing your life and a high-yield 24-7 niche in this industry. Trevor Burrus, Jr.

SPEAKER_02

Right. Because I think, you know, when most people hear the word notary, they probably picture something incredibly mundane, like uh a quiet desk at a local bank branch.

SPEAKER_04

Aaron Powell Exactly. Just you know, a little ink pad sitting next to a stapler. Someone casually glances at your driver's license, stamps a piece of paper for five bucks, and sends you on your way.

SPEAKER_02

Aaron Powell Yeah, it feels like the ultimate low-stakes administrative errand. And that's just the universal preconception out there.

SPEAKER_04

Aaron Powell It really is. But um looking at the source material we have today, the industry guides, the software manuals, the actual strategies from working professionals, that quiet bank desk completely vanishes.

SPEAKER_02

Aaron Powell Oh, totally. The reality we're exploring today is well, it involves midnight hospital runs, it involves strict security clearances at correctional facilities, and even these really sophisticated AI-driven tech stacks. Trevor Burrus, Jr.

SPEAKER_04

Yeah, it's a grueling operation. And our mission today is to understand how top-tier mobile notaries actually operate. Because, you know, they aren't just gig workers picking up spare change.

SPEAKER_02

No, not at all. They are operating like highly strategic CEOs of their own legal logistics companies.

SPEAKER_04

Exactly. And uh before we get into the Wheeze on how they scale these businesses, we should probably remind everyone to check out the Notary Knowledge books by Derek Sproul.

SPEAKER_02

Oh, absolutely. If you want to really master this business, those books are essential. And you can find them on the Notary Knowledge website.

SPEAKER_04

Yeah. And while you're there, make sure to check out our video podcast, No Notary, with Eddie Montez Travis, as well as Maryland's 90 seconds of notary for some really quick high-value tips.

SPEAKER_02

Definitely. Lots of great resources there.

SPEAKER_04

So getting back to the sources, to understand how these top-tier businesses work, we really have to look at where they make their money. And uh it is definitely not in standard daytime office work.

SPEAKER_02

Right. The real revenue, like the massive profit margins, are found in the emergency after hours niche. We're talking about hospitals, hospices, and jails.

SPEAKER_04

Aaron Powell, which brings up this fascinating economic concept from the guides, which is inelastic demand.

SPEAKER_02

Yeah, inelastic demand is huge here. When a client needs a notary at, say, 1100 p.m. on a Tuesday in a hospital, they don't care about the cost anymore.

SPEAKER_04

Right. They're just desperate.

SPEAKER_02

Exactly. If you're a frantic family member or even a title company realizing a critical document has to be signed immediately, your sensitivity to time just skyrockets.

SPEAKER_04

Aaron Powell And because of that desperation, the fees for a bedside hospital signing or a jail visit can range from $95 to like well over $300 per appointment.

SPEAKER_02

Aaron Powell Yeah, which is a massive jump from that $5 bank stamp.

SPEAKER_04

Aaron Powell Well, and I have to push back on this a little bit, just playing devil's advocate here, because my brain is still kind of stuck on that bank teller image. I mean, I always thought a notary just checks a photo ID and applies a stamp.

SPEAKER_02

A lot of people think that.

SPEAKER_04

Right. So I'm struggling to see how that basic task jumps to a $300 service.

SPEAKER_02

Sounds less like admin work and more like being a legal first responder. How complex is it, really?

SPEAKER_04

Oh, the complexity is staggering. Honestly, both legally and emotionally. When you walk into a hospital room, you aren't just looking at a piece of plastic to verify an ID. You carry this heavy legal burden to assess the signer's cognitive capacity.

SPEAKER_02

Wow. So you literally have to make a real-time judgment call about someone's mental state.

SPEAKER_04

You do, and state mandates heavily enforce this. Like the sources highlight Massachusetts Executive Order 455, which explicitly requires the notary to confirm cognitive awareness at the precise moment of execution.

SPEAKER_02

So as the pen is hitting the paper, you have to be certain they know what's happening. Exactly. Now, you aren't a medical clinician, obviously, but you have to engage the patient in a very specific conversation. Like, do you know where you are today? Do you understand what this specific document does to your estate?

SPEAKER_04

Aaron Powell Which has to be an incredibly tense conversation to have. I mean, picture a cramped hospital room, machines are beeping, the patient is exhausted.

SPEAKER_02

And you often have these highly stressed, sometimes aggressive family members hovering right over your shoulder.

SPEAKER_04

Yeah, practically trying to force the pen into the patient's hand.

SPEAKER_02

The psychological tension in those rooms is just palpable. But if the patient is confused or heavily sedated or intubated, the notary must step in and halt the entire process.

SPEAKER_04

You just have to look that desperate family in the eye and say, I cannot legally do this. That takes serious backbone.

SPEAKER_02

It really does. But if they cave to the pressure, a document notarized without established legal capacity can be voided in probate court years later. You are essentially the last line of defense against legal fraud or elder abuse.

SPEAKER_04

You're protecting the integrity of the legal system right there at the bedside. But uh what if the impairment is just physical? Like the patient is totally sharp, but they've had a stroke and literally cannot hold a pen.

SPEAKER_02

That's where you really need to know your state-specific workarounds. States like California and Virginia allow something called a signature by mark.

SPEAKER_04

Oh, like drawing an X.

SPEAKER_02

Exactly. The patient can draw an X on the signature line as long as there are two disinterested witnesses present to observe it. Some states even allow a proxy signature where the patient verbally directs someone else in the room to sign for them.

SPEAKER_04

That's fascinating. But the volatility of that environment is just wild to me. I mean, you could drive an hour to a hospital, pay twenty bucks for parking, and find out the patient just got heavily medicated and can't sign.

SPEAKER_03

Yep. It happens all the time.

SPEAKER_04

So do you just eat that cost? Because losing $300 in two hours of your night sounds devastating.

SPEAKER_02

Well, this is exactly where that CEO mindset separates the pros from the amateurs. Smart mobile notaries use a dual fee billing model to mitigate that risk.

SPEAKER_04

Okay, how does that actually break down?

SPEAKER_02

They separate their invoices into two distinct charges. The travel and administrative fee is paid up front before they ever get in the car, and it's explicitly non-refundable.

SPEAKER_04

Oh, that's smart.

SPEAKER_02

Right. And then the actual stamp fee, which state law often caps at something low, like $10 or $15, is entirely contingent on the successful execution of the document.

SPEAKER_04

Aaron Powell That is brilliant. They're completely protecting their downside. If a jail goes into lockdown or a hospice patient lacks capacity, your time and fuel are still compensated.

SPEAKER_02

Exactly. It creates a sustainable model in a totally unpredictable environment. And speaking of protecting yourself, the sources really emphasize avoiding these predatory, low-fee jobs, specifically debt settlement signing.

SPEAKER_04

Yeah, I saw those warnings. They sound like an absolute trap.

SPEAKER_02

They really are. They're often farmed out by out-of-state companies offering a flat $30 or $40, but these appointments can easily take 40 minutes, and they involve highly distressed signers drowning in debt.

SPEAKER_04

And isn't the notary often pressured to read a script that makes it sound like they work directly for the attorney?

SPEAKER_02

Yeah, which completely blurs ethical lines. The consensus among the top operators is to hold a firm baseline fee of $60 to $80 minimum for those, or just decline them entirely.

SPEAKER_04

Makes total sense. Hey, we're gonna take a really quick commercial break, but when we come back, we're gonna get into the hidden technological arms race happening in this industry. Stick around.

SPEAKER_02

We'll be right back.

SPEAKER_04

All right, welcome back to Notary Knowledge. So before the break, we were talking about these intense bedside hospital signings. And it brings up this massive logistical contradiction, right?

SPEAKER_03

Oh yeah, absolutely.

SPEAKER_04

Because if you're in a high-stakes signing, assessing someone's cognitive state with life support machines beeping, you absolutely cannot answer yourself up.

SPEAKER_02

You cannot. It's wildly unprofessional, it breaks your concentration, and it just exponentially increases the risk of making a severe legal error.

SPEAKER_04

But if you're in this emergency market where the client only cares about speed, missing a call means that panic title agent just calls the next person on Google. Letting it go to voicemail costs you hundreds of dollars.

SPEAKER_03

Yes, it does.

SPEAKER_04

So how on earth do you solve this? You can't be in two places at once.

SPEAKER_02

Well, this is where the tech arms race comes in. Top-tier mobile notaries are deploying specialized AI voice receptionists to handle their front lines.

SPEAKER_04

And to be clear, we're not just talking about a generic press one for hours answering machine, right?

SPEAKER_02

Not at all. Platforms like Ciela AI or skip calls provide 204-7 conversational agents. They greet the caller naturally and then actively qualify the lead through conversation. They'll ask what specific type of document needs notarizing.

SPEAKER_04

Like differentiating between estate planning or an apostle, which, you know, for anyone unfamiliar, an apostle is basically an international authentication certificate. You need it for adopting overseas or moving to another country, and you usually need it yesterday.

SPEAKER_02

Exactly. The urgency is huge. The AI registers that urgency, determines the location, and dynamically quotes state-specific pricing based on your preset rules.

SPEAKER_04

So I'm sitting in a hospital room with my phone on silent, and my AI is literally negotiating a rate and locking down a calendar slot for me.

SPEAKER_02

It books it directly into your Google Calendar and sends a confirmation text to the client. You secure the revenue without ever breaking focus.

SPEAKER_04

Wow. It's like the algorithm basically treats you like a rideshare driver. You have to accept the ping instantly. But to survive, you hire an AI bouncer to act as your booking agent while you're on a ride.

SPEAKER_02

That rideshare analogy is spot on, especially when you look at real estate loan signings routed through platforms like Snapdocs. The algorithmic pressure there is very real.

SPEAKER_04

Yeah. Just to get work on those platforms, you have to be Snapdocs verified, which involves some intense background checks.

SPEAKER_02

Oh, yeah. We're talking federal criminal searches and Patriot Act screens to ensure you aren't on any international watch lists because you're handling hundreds of thousands of dollars in real estate.

SPEAKER_04

But the crazy part is how the algorithm tracks your human response time. The sources showed that responding to a text notification within five to ten minutes can boost your order volume by 20 to 30 percent.

SPEAKER_02

But if you miss that window because you're driving or eating dinner, the algorithm actively lowers your future visibility. Your ranking drops, and the phone just stops ringing.

SPEAKER_04

That is just intense psychological pressure to constantly be tethered to a device like that.

SPEAKER_02

It is. And then you still have to handle the back office bookkeeping, which is why they rely on software like D Lo, notary Gadget, or notary assist.

SPEAKER_04

Right, because those manage the electronic journals, which you legally have to retain for up to 10 years in some states.

SPEAKER_02

Exactly. Plus, they handle invoicing on net 30 or net 60 terms for title companies, and they passively track your mileage, which is a massive financial mechanism.

SPEAKER_04

Because for 2026, the IRS standard mileage rate is 70 cents per mile. If you're driving across three counties a day, that's a huge tax deduction. But only if your log survives an IRS audit.

SPEAKER_02

Right. And the software automatically logs the date, destination, business purpose, and distance using GPS. It completely removes human error.

SPEAKER_04

Okay, so we've painted this vivid picture of a hyper-efficient professional. But honestly, hustling for an algorithm, battling hospital parking lots at midnight, it sounds like a one-way ticket to gig economy burnout.

SPEAKER_02

Oh, burnout is the number one reason people leave this profession in their first year. The pace is just punishing.

SPEAKER_04

So how do they survive long term? Because a lot of people start as moonlighters, right? Like white knuckling a W-2 day job while building this on the side.

SPEAKER_02

Yeah, and moonlighting requires extreme discipline. You have to strictly separate corporate resources. Like you can never use your day jobs printer for a 200-page loan package.

SPEAKER_04

Oh man, imagine the panic of trying to discreetly print 200 pages of legal-sized paper at your accounting job, terrified the IT guy's gonna walk by. That's a massive compliance violation.

SPEAKER_02

It'll get you fired instantly. So smart moonlighters often negotiate compressed work weeks, like four, 10-hour days to free up one weekday for high volume closings.

SPEAKER_04

And what about the full-time operators? How do they avoid being chained to their phones 2 and a 4-7?

SPEAKER_02

Rigid time blocking. A typical schedule reserves 9.000 AM to 11.000, strictly for administration printing documents, mapping routes. Then 11.00 to 3.00 is exclusively for geographically clustered signings.

SPEAKER_04

Getting the logistics locked in to minimize unpaid windshield time. And I love the detail about content Fridays.

SPEAKER_02

Yes. Instead of disrupting their day to write social media posts, they batch create a month's worth of content using tools like ChatGPT and Loomly. It totally protects their high-value signing hours.

SPEAKER_04

And then they leave the evenings open for those premium after hours dispatches. But they also use wellness frameworks, right? Like the Miracle Morning or the Pomodoro technique.

SPEAKER_02

They have to, or the stress will crush them. And they schedule a dedicated monthly CEO day where absolutely no signings are allowed. It's just for big picture planning and letting their nervous system recover.

SPEAKER_04

I love the intentionality of that. But the ultimate burnout prevention hack that really caught my eye was the collaborative on-call rotation.

SPEAKER_02

This is a huge mindset shift. Instead of trying to be available two for seven, they find three to five trusted local competitors and form a network.

SPEAKER_04

So they use like a follow-the-sun shift schedule to share premium leads. But I have to ask, isn't it counterintuitive to hand a $300 bedside lead to your direct competitor just so you can watch a movie on a Friday night?

SPEAKER_02

It seems counterintuitive if you have a scarcity mindset. But corporate clients expect you to answer the phone at 800 PM. If you say no because you're tired, they find someone else and you might lose that account permanently.

SPEAKER_04

Oh, right. You're selling absolute reliability.

SPEAKER_02

Exactly. By forming a network, your premium client always gets a yes. Your competitor gets the $300 tonight, but you get to eat dinner with your family, and next week their overflow comes to you. It fiercely protects your corporate relationships.

SPEAKER_04

That is truly brilliant. You really have to step out of the technician role and fully embody the CEO role.

SPEAKER_02

Absolutely.

SPEAKER_04

Okay, we are going to pivot slightly because it's time for one of our favorite segments. Good question. What would you do?

SPEAKER_02

Oh, I love these. Let's hear them.

SPEAKER_04

All right. Rapid fire scenarios. First up, Violet in Texas says a pet parrot kept screaming over her while she tried to explain loan documents to a signer. What would you do?

SPEAKER_02

You just have to ask them to put the bird in another room. I mean, you can't properly assess cognitive capacity over a screaming macaw.

SPEAKER_04

So true. Okay, Eli in Maine got completely snowed in at a signer's house after a closing.

SPEAKER_02

Uh well, always check the weather first. But honestly, keep an emergency kit in your car and call a tow truck. Do not sleep on their couch. You have to maintain professional boundaries.

SPEAKER_04

Good advice. Aurora in Washington accidentally spilled coffee on a deed of trust.

SPEAKER_02

Ooh, you have to reprint it. There's no saving that. Always keep a mobile printer in your trunk for exactly this reason.

SPEAKER_04

Yep. Be prepared. Julian in Alabama had a signer answer the door completely naked.

SPEAKER_02

Turn around, walk away immediately, and keep the travel fee. That is a hard safety boundary. Don't even engage.

SPEAKER_04

Definitely. And finally, Sadie in Oklahoma had an aggressive bull blocking the driveway to a farm signing.

SPEAKER_02

Wow. Uh stay in your car, honk the horn, or call the signer to come secure their livestock. Do not mess with a bull. Your safety comes first.

SPEAKER_04

Some wild situations out there for sure. We'll bring it all together for you guys today. A successful mobile notary business is so much more than owning a brass stamp.

SPEAKER_03

It really is a masterclass in logistical efficiency and emotional intelligence.

SPEAKER_04

Yeah, you're using AI to capture leads, you're making split-second legal judgments in intense medical environments, and you're building strict collaborative boundaries to prevent burnout.

SPEAKER_02

It's a profound shift from a gig worker mentality to becoming a true enterprise builder.

SPEAKER_04

Absolutely. But I do want to leave you with a final provocative thought to mull over. We spent a lot of time today talking about physical logistics and hospital parking lots. But our sources also highlight the rapid rise of RN, remote online notarization.

SPEAKER_02

Right. Platforms like Blue Notary and Notary Camp.

SPEAKER_04

Yeah, where you can legally notarize over a secure webcam. As AI gets exponentially better at admin work and broadband reaches rural hospitals, will the need for an in-person emergency notary eventually fade away? It's a great question. Or will that deeply human requirement of looking someone in the eye, holding their hand in a cold hospice room, and assessing their true cognitive awareness keep this profession grounded in the physical world? Because no AI can look into a heavily medicated patient's eyes and truly know if they understand what they are signing.

SPEAKER_01

The human element might just be more vital than ever.

SPEAKER_04

Definitely something to think about. Remember, you can email your questions to Derek at Derekspraul.com. We will try to answer as soon as possible at the end of our shows.

SPEAKER_02

Yes, keep those questions coming.

SPEAKER_04

We want to thank our executive producer Derek Spruel, our lead writer Marilyn Lee Trotter, graphics by Eddie Montez Travis, music by Thomas Bynum, and produced by Magnificent Works Business Solutions.

SPEAKER_02

Thanks for joining us, everyone.

SPEAKER_04

Don't just be listeners of the knowledge, be doers of the knowledge. This is Notary Knowledge. Until next time.

SPEAKER_00

To obtain more notary knowledge, explore the full collection of books by Derek Spruel and find the perfect book for your notary business. Visit any online bookstore, Amazon.com, Barnes and Noble Bookstore, Bookofmillion.com, Bookshop.org, Mobile Notary by DerekSproul.com, or download from Kindle to obtain your essential notary book to help with all your notarization starting today.