Notary Knowledge by Derrick Spruill

Foundational Fridays: Prohibited Acts

Derrick Spruill Season 10 Episode 464

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0:00 | 24:52

Understanding what you cannot do is just as important as knowing what you can. Join Eddie Montes Travis and Marylyn Lee Trotter as they break down the critical boundaries every professional must respect to stay compliant and protect their commission. This episode clarifies the fine line between helpful service and illegal activity. • Unauthorized Practice of Law: One of the most common pitfalls involves giving legal advice or drafting documents, which can lead to severe legal penalties. • Conflict of Interest: Acting as a neutral party is essential, meaning you must never notarize your own signature or documents where you have a direct financial benefit. • Incomplete Documents: It is strictly forbidden to perform an act on a document that contains blanks or missing information, as this opens the door for potential fraud. • Post-Dating Certificates: Every certificate must reflect the exact date the signer appeared before you; falsifying dates is a major violation of state laws. Mastering these prohibited acts ensures you maintain your integrity and professional standing in the industry. By avoiding these common errors, you safeguard both your clients and your career. Please make sure to subscribe and like the podcast for more essential tips every Friday!

Show Notes:
• The dangers of providing unauthorized legal advice.
• Why you must never notarize documents with blank spaces.
• Identifying and avoiding conflicts of interest in your work.
• The importance of accurate dating and record-keeping for compliance.

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Executive Producer Derrick Spruill
Writers Marylyn Lee Trotter and Eddie Montes Travis
Graphics & Illustrations by Eddie Montes Travis
Music by Thomas Bynum
This Show is Produced by Magnificent Workz
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SPEAKER_01

Know the notary laws and safeguard your notary business. Introducing the book Notary Law and Liability, Understanding State Regulations, Insurance, and Avoiding UPL by Derek Spruel. What you don't know can destroy the notary business you've been building. Get your copy of Notary Law and Liability by Derek Scruell from Amazon.com, Barnes Noble, Books of Million, Bookshop.org, Mobile Notary by DerekSbruell.com, or download from Kindle today.

SPEAKER_02

Imagine you're uh you're a bouncer at a really busy nightclub.

SPEAKER_03

Okay, I can picture that.

SPEAKER_02

Right. And your singular, like highly important job is to stand at the door, check the ideas of the people walking in, and, you know, make sure they are exactly who they claim to be.

SPEAKER_03

And that they're walking in willingly, right.

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Exactly. But now imagine if you suddenly just abandoned your post at the door, marched all the way back into the kitchen, and started inspecting the chicken to see if it was like cooked to health code standards.

SPEAKER_03

That would be a massive disaster.

SPEAKER_02

Right. You wouldn't just be wildly out of your lane, you'd be creating chaos. And today, we are exploring why stepping out of your lane as a public servant won't just get you fired, but it could literally land you in jail.

SPEAKER_03

It is a huge deal.

SPEAKER_02

It really is. Welcome to Notary Knowledge. I'm Marilyn Lee Trotter here with Eddie Montez Travis.

SPEAKER_03

We are so incredibly thrilled to have you joining us for this exploration of the sources today.

SPEAKER_02

We really are. But uh before we get into the core of today's show, we want to make sure you're fully plugged into our entire educational network.

SPEAKER_03

Yes, absolutely.

SPEAKER_02

So be sure to check out our video podcast, No Notary, with Eddie Montez Travis, as well as Marilyn's 90 seconds of notary for those quick, like bite-sized tips you can use when you're out in the field.

SPEAKER_03

Exactly. And you know, if you are genuinely serious about building a successful rock solid practice, you absolutely need to buy the Notary Knowledge books by Derek Sproul.

SPEAKER_02

Oh, they are must-haves.

SPEAKER_03

They really are. They're the essential comprehensive guides for navigating this profession safely and successfully. You can find those books and, well, a wealth of other resources by visiting the Notary Knowledge website.

SPEAKER_02

And while you're at it, please take a quick moment to rate the show, subscribe, and share the podcast with others.

SPEAKER_03

It really helps us get this vital information out to the people who need it most.

SPEAKER_02

It really does make a huge difference. Now, um, if you're new here or you're just starting out in your career or maybe feeling a little overwhelmed, take a deep breath.

SPEAKER_03

Yeah, you are in the exact right place.

SPEAKER_02

You are. We keep things highly conversational and relaxed around here. You do not need a law degree to follow along with us.

SPEAKER_03

Thank goodness for that.

SPEAKER_02

Right. In fact, today is Foundational Fridays. So it's designed specifically for the entry-level professional.

SPEAKER_03

We are stripping away the complicated jargon and just focusing on the absolute bedrock principles of the job.

SPEAKER_02

Exactly. Now, in prior sessions, we spent a lot of time talking about what you must do, right?

SPEAKER_03

Right. Specifically the rigorous ins and outs of identity verification.

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Which is obviously the undeniable core of the job. But today we are flipping the script entirely. Today's focus is on prohibited acts.

SPEAKER_03

Aaron Powell So basically what you absolutely cannot do.

SPEAKER_02

Yes. And this is where so many incredibly well-meaning people get tripped up.

SPEAKER_03

They really do.

SPEAKER_02

Because there's this massive society-wide myth about what our official stamp actually means. Right. Like people think that when a notary stamps a document, it means the content of that document is, you know, true or fair or legally bulletproof.

SPEAKER_03

It's a remarkably common misconception. People assume the official seal is a stamp of approval on the fairness of the deal itself. They literally think you are endorsing the contract.

SPEAKER_02

Right. But let's go back to that bouncer analogy from the very beginning.

SPEAKER_03

The nightclub.

SPEAKER_02

Yeah. We are just verifying that the person standing in front of us is who their ID says they are, and that Noah's like holding a proverbial gun to their head to sign.

SPEAKER_03

We are definitely not the health inspector checking the kitchen.

SPEAKER_02

Exactly. We don't verify if the recipe of the business contract is fair or if the terms of the mortgage loan are a good deal for the buyer. We just check the ID at the door.

SPEAKER_03

That is a brilliant way to conceptualize it, honestly. And you know, if we connect this to the broader global picture, we can understand exactly why the public is so confused.

SPEAKER_02

Where does it all come from?

SPEAKER_03

Well, a lot of this confusion comes from a profound misunderstanding of the office internationally.

SPEAKER_02

Oh, like in other countries.

SPEAKER_03

Yeah. A United States common law notary is radically fundamentally different from a civil law notary, which you'd find in Latin America or most of Europe.

SPEAKER_02

Right. The system is totally different over there.

SPEAKER_03

Exactly. In those countries, a notario publico is actually a highly trained elite lawyer.

SPEAKER_02

Wait, like an actual lawyer?

SPEAKER_03

Yes. They literally draft the legal instruments, they dispense legal advice, and their authorized documents essentially carry the weight of a court order.

SPEAKER_02

Wow. Which is a completely different universe from what we do here in the States.

SPEAKER_03

Completely different. In the U.S., our core function is strictly purposefully limited. We are impartial witnesses.

SPEAKER_02

Just witnesses.

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Right. Our job is to verify identity, ensure the signer's willingness to sign, and check for basic mental competence.

SPEAKER_02

So our whole purpose is basically just to deter and prevent fraud.

SPEAKER_03

Exactly. Not to dispense legal counsel or shape the transaction. Which actually brings us directly to the first of our three bright lines for Foundational Fridays: the unauthorized practice of law or UPL.

SPEAKER_02

Ah, yes, the UPL boundary. Because we aren't lawyers, we cannot act like them.

SPEAKER_03

Exactly.

SPEAKER_02

It sounds so simple in theory, but signers will constantly, and I mean constantly ask things like, um, is this the right form for me? Or what exactly happens to my house if I sign this deed?

SPEAKER_03

Oh, okay.

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And answering those questions, like even just trying to be a helpful human being is strictly prohibited.

SPEAKER_03

Precisely. Let's look at the mechanics of this for a second. Okay. If a document doesn't have a pre-printed notarial certificate attached to it, you cannot tell the signer which one to choose.

SPEAKER_02

Wow. Really?

SPEAKER_03

Yeah, you cannot recommend a girl over an acknowledgement. That recommendation is a formal legal determination.

SPEAKER_02

Okay, let's actually pause and break those two terms down for our newer listeners because that can sound like intense legal jargon if you are just starting out.

SPEAKER_03

That's a great idea.

SPEAKER_02

What is the practical on-the-ground difference between a girat and an acknowledgement?

SPEAKER_03

That is a great clarifying question. So an acknowledgement is simply a declaration. Okay. The signer is acknowledging to you that they signed the document willingly and that they understand what they are signing.

SPEAKER_02

Got it. And a girl.

SPEAKER_03

A girat, on the other hand, is much heavier. It requires you to administer an oath or affirmation.

SPEAKER_02

So they're swearing to something.

SPEAKER_03

Yes. The signer is actively swearing under penalty of perjury that the contents of the document are entirely factual and true.

SPEAKER_02

Okay, so one is basically saying, I sign this of my own free will, and the other is saying, I swear to God, everything written on this paper is a fact.

SPEAKER_03

Exactly.

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And choosing between those two carries vastly different legal weight in a court of law.

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Right, which is exactly why making that choice for the client crosses the bright line into practicing law.

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So what can you do if they ask?

SPEAKER_03

You can read them the definitions of those acts from your state handbook, but the signer has to make the ultimate choice.

SPEAKER_02

Wow. Okay, let's move to the second bright line, which is temporal falsification. Or in plain English, messing with the dates.

SPEAKER_03

This is a big one.

SPEAKER_02

Now I have to admit, when I first started looking into this, my brain completely tripped over it.

SPEAKER_03

How so?

SPEAKER_02

Well, I really wanted symmetry. Like if a massive lease agreement says January 1st at the top, but the parties are standing in front of me signing it on January 5th, my instinct is to just make everything match.

SPEAKER_03

Right, to tidy it up.

SPEAKER_02

Yeah. It feels incredibly messy to have two different dates on the same paperwork. Why is the law so incredibly strict about this?

SPEAKER_03

Because the legal ice here is incredibly thin, and you have to separate the concept of the document date from the notary date.

SPEAKER_02

Okay, break that down for me.

SPEAKER_03

The document date is when the contract actually takes effect.

SPEAKER_02

Yeah.

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That timeline is decided entirely by the parties involved, and it can legally be in the past or the future.

SPEAKER_02

Okay, that makes sense.

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But the notary date, the date written on your official notarial certificate, must always reflect the exact factual calendar day the signer physically appeared before you.

SPEAKER_02

No exceptions at all. Like even if both parties beg you to match it.

SPEAKER_03

Zero exceptions. Predating, which is backdating and postdating, are explicitly illegal in all 50 states.

SPEAKER_02

Wow.

SPEAKER_03

It is quite literally falsifying a government record.

SPEAKER_02

That sounds terrifying when you put it like that.

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Think about the mechanism of what you are doing. You are making a sworn statement under oath that a specific human being stood physically before you on a very specific day.

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Right.

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Falsifying that timeline destroys the chain of evidence and can lead to severe civil liability and even criminal charges.

SPEAKER_02

Wow. We're gonna see exactly how dangerous that gets in our scenarios later.

SPEAKER_03

Oh, definitely.

SPEAKER_02

Okay, the third bright line is self-notarization.

SPEAKER_03

Right. Impartiality is the absolute non-negotiable bedrock of the office. Which means you are commissioned by your state as a disinterested public servant, therefore you cannot notarize your own signature.

SPEAKER_02

Makes sense.

SPEAKER_03

You also cannot notarize any document where you have a direct financial or beneficial interest.

SPEAKER_02

Because you just can't be a neutral, objective witness to your own life events, right? It fundamentally breaks the entire system of trust.

SPEAKER_03

Exactly. You are the third-party verifier. You cannot be the first party and the third party simultaneously.

SPEAKER_02

Okay, we've covered some genuinely heavy foundational rules here.

SPEAKER_03

We really have.

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The boundaries of UPL, the strict reality of temporal falsification, and the absolute requirement against self-notarization.

SPEAKER_03

A lot to take in.

SPEAKER_02

It is. Let's just take a breath right here. Let those concepts really sink in for a moment.

SPEAKER_03

Good idea.

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Just relax and absorb those bright lines because next we are going to see how they actually play out when you are face to face with a client.

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Theory is one thing, but practice is where the real test begins.

SPEAKER_02

Exactly. So let's dive into a fan favorite segment of the show. Good question. What would you do?

SPEAKER_03

I love this segment.

SPEAKER_02

Me too. This is where we tackle real-world high-stakes scenarios submitted by entry-level professionals from all across the country.

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These are the tricky on-the-ground situations where those bright lines we just established get seriously tested.

SPEAKER_02

Exactly. What's our first one?

SPEAKER_03

Our first scenario comes from Whitney in Wisconsin.

SPEAKER_02

Okay, hey Whitney.

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Here is the situation she faced. Whitney's client brings in a property deed that needs to be notarized. But the deed is incomplete.

SPEAKER_02

Uh-oh.

SPEAKER_03

Yeah, there is a glaring blank space right where the property address is supposed to go.

SPEAKER_02

Oh boy.

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The client looks at Whitney, hands her a pen, and asks her to just, quote, fill in the missing property address real quick before she applies her stamp.

SPEAKER_02

Just to save them a step.

SPEAKER_03

Exactly. Just to be helpful.

SPEAKER_02

Now, I'm gonna play devil's advocate here because this is exactly how we get trapped. Let's hear it. Come on, it's just a property address. The client clearly knows what house they're talking about.

SPEAKER_03

Sure.

SPEAKER_02

Doesn't good proactive customer service mean helping the client out with a minor clerical detail?

SPEAKER_03

That right there is the ultimate helpfulness trap. Is it? Oh, absolutely. And what's truly fascinating here is how quickly good intentions turn into a severe violation of the law.

SPEAKER_02

Wait, it's a law violation.

SPEAKER_03

Yes. Completing blank spaces in the body of a legal document is the unauthorized practice of law.

SPEAKER_02

Seriously. Just filling in an address.

SPEAKER_03

Yes. A notary's completion authority is strictly, legally confined, to the blank fields of the notarial certificate itself.

SPEAKER_02

Like what?

SPEAKER_03

Things like the venue, the date, your signature, and your seal. You cannot touch the text of the document.

SPEAKER_02

So she can't even write in an address or a zip code or a middle initial.

SPEAKER_03

She absolutely cannot. If a document has blank spaces in its core text, the notary must actively refuse to proceed until the signer or the document's legal originator fills them in.

SPEAKER_02

Wow. Why is it so strict?

SPEAKER_03

Because a blank space is essentially a weapon waiting to be used. Blanks can be altered later to commit massive fraud.

SPEAKER_02

Oh, I see.

SPEAKER_03

Exactly. Let's look at how that actually plays out.

SPEAKER_02

Okay.

SPEAKER_03

Imagine Whitney signs off on that deed with a blank property line. The fraudster then takes that notarized deed, and instead of writing in the address for a tiny vacant dirt lot, they write in the address of a 500-acre family farm owned by an elderly relative.

SPEAKER_02

Oh my gosh.

SPEAKER_03

Right. By applying her seal to a document with a blank space, Whitney's seal just became the engine that facilitated the theft of a farm.

SPEAKER_02

Wow, she has to say no.

SPEAKER_03

She has to.

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That is terrifying. Do not touch the document text. The liability is massive.

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Huge liability.

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All right, scenario two. This comes to us from Connie in Connecticut.

SPEAKER_03

Okay, Connie.

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So Connie needs a certified copy of her own college diploma for a highly competitive job application.

SPEAKER_03

Okay. Fairly common request.

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Now she is a commissioned professional herself, so she wants to know if she can just notarize the copy of her diploma herself to save time, money, and you know, a trip across town.

unknown

Ah.

SPEAKER_03

Honestly, to me, that sounds a whole lot like grading your own driving test.

SPEAKER_02

That is the perfect analogy. It is exactly like grading your own test.

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Right.

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Self-notarization is a physical and legal impossibility. Think about the underlying mechanism we discussed earlier.

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The impartiality thing.

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Exactly. The core job is to objectively verify identity and serve as a thoroughly disinterested witness.

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And you can't do that for yourself.

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Right. You cannot objectively verify your own identity, and you certainly cannot be a disinterested witness to your own life achievements.

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Trevor Burrus Because obviously Connie has a massive vested interest in her own diploma-looking official for that job application.

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Precisely. If she were to stamp it, doing so voids the notarization entirely.

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It totally ruins it.

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It completely strips the document of all its legal credibility, and it might even cost her the job she's applying for.

SPEAKER_03

Wow. So what does she do?

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Connie must seek out an independent, completely disinterested third party to certify that copy for her.

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No shortcuts, even for yourself.

SPEAKER_02

No. The system only works if the witness is truly neutral. Okay, let's move to scenario three, which deals with our old friend time.

SPEAKER_03

Oh, temporal falsification.

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Yep. This is Tyler from Tennessee. Tyler is doing a complex mortgage loan signing, and he's physically meeting with the borrower on a Thursday evening.

SPEAKER_03

Okay, Thursday.

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But the loan signing agency reaches out and explicitly asks him to date his notary certificate for Friday so that the paperwork perfectly aligns with the bank's official closing date.

SPEAKER_03

Oof. This raises that critically important question about temporal integrity that we unpacked in the first segment.

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The notary date versus the document date.

SPEAKER_03

Exactly. If Tyler agrees to date that certificate for Friday, he is actively falsifying a government record.

SPEAKER_02

But wait, what if the agency is the one paying his invoice? What if the client literally demands it?

SPEAKER_03

It does not matter if the agency demands it, threatens him, or bugs him. No agency instruction and no client demand overrides state law.

SPEAKER_02

Wow.

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Remember the mechanics. The certificate is a sworn statement under oath. Let's play out the worst case scenario here.

SPEAKER_02

Okay, let's hear it.

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Imagine Tyler bends to the pressure and dates his certificate for Friday. But late Thursday night after the signing, the borrower tragically gets into a severe car accident and falls into a coma.

SPEAKER_02

Oh wow, that changes everything.

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Suddenly, Tyler's official sworn certificate claims that he physically verified the identity, checked the mental awareness, and witnessed the signature of an incapacitated person on Friday afternoon.

SPEAKER_02

That is just outright perjury.

SPEAKER_03

That is outright undeniable perjury. Tyler must absolutely date the certificate for Thursday, the factual day the signer physically appeared before him.

SPEAKER_02

But what about the bank's Friday deadline?

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If the agency or the bank needs the loan to legally take effect on Friday, the lawyers can legally establish a Friday effective date in the text of the contract itself, but the notary date must remain Thursday.

SPEAKER_02

That really puts the liability into crystal clear perspective. It's not just a minor clerical error, it's a false statement under oath with potentially devastating chain reactions.

SPEAKER_03

It really is.

SPEAKER_02

Let's take another conversational breath right here.

SPEAKER_03

Yeah, that's heavy.

SPEAKER_02

I really want the gravity of those legal liabilities to truly settle in for our listeners before we hit our last two scenarios.

SPEAKER_03

It is a lot of responsibility, but understanding the boundaries actually makes the job much safer and easier.

SPEAKER_02

Very true. Okay, we are back into it. Scenario four comes to us from Mary in Maryland.

SPEAKER_03

Okay, let's hear about Mary.

SPEAKER_02

Mary is presented with a very dense, highly complex power of attorney document. The signer is sitting across the table, looking it over, clearly stressed.

SPEAKER_03

That happens all the time.

SPEAKER_02

Yeah. They point to a dense legalistic paragraph, look up at Mary and ask, What does this section about my estate actually mean?

SPEAKER_03

Oh man. This is perhaps the single most common UPL trap people fall into.

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Because you just want to help.

SPEAKER_03

Right. Mary wants to be a compassionate, helpful professional. And she might actually know exactly what the paragraph means from her own past experience.

SPEAKER_02

But she can't say it.

SPEAKER_03

But explaining the terms or the legal effects of a document is definitively providing legal advice.

SPEAKER_02

So what does she do? She just stares at them.

SPEAKER_03

Mary needs an exact, memorized script to safely navigate this without alienating her client.

SPEAKER_02

Oh, a script. So what should her go-to response be?

SPEAKER_03

She should look the client in the eye and say exactly this. I am a notary, not an attorney. I cannot provide legal advice or explain the effects of this document.

SPEAKER_02

That is solid. Let me actually repeat that. So everyone driving right now or taking notes can hear it again and burn it into their memory.

SPEAKER_03

Good idea.

SPEAKER_02

I am a notary, not an attorney. I cannot provide legal advice or explain the effects of this document.

SPEAKER_03

Exactly. It is polite, it is profoundly firm, and it draws the bright legal line so clearly that no one can cross it.

SPEAKER_02

Right.

SPEAKER_03

You must never choose the certificate for the signer, and you must never explain the document's provisions. And, you know, there's a deeper mechanical reason for this.

SPEAKER_02

What's that?

SPEAKER_03

Think about the core duties. You have to verify willingness.

SPEAKER_02

Okay.

SPEAKER_03

If the signer doesn't understand the document and is asking what it does, Mary must halt the transaction.

SPEAKER_02

Oh, because they don't know what they're signing.

SPEAKER_03

Exactly. She cannot truthfully verify that the signer is signing with full, uncoerced understanding if they don't even know what the document does.

SPEAKER_02

That makes total logical sense.

SPEAKER_03

A power of attorney gives someone else the literal power to sell their house or empty their bank accounts. If there is confusion, she has to tell them to consult an attorney before proceeding.

SPEAKER_02

You can't verify willingness if there is fundamental confusion.

SPEAKER_03

Exactly.

SPEAKER_02

All right, our final scenario for today's exploration. Scenario five. Emily from South Carolina.

SPEAKER_03

Okay, Emily.

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Emily is fully bilingual, which is a fantastic and highly sought-after skill.

SPEAKER_03

Very much so.

SPEAKER_02

Because she speaks fluent Spanish, some of her local clients refer to her affectionately as a notario.

SPEAKER_03

Oh no.

SPEAKER_02

Yeah. They come to her office, trusting her completely, and ask for her help filling out their complex immigration forms.

SPEAKER_03

Aaron Ross Powell This is a scenario with massive, almost unimaginable stakes.

SPEAKER_02

Why is that?

SPEAKER_03

Well, we touched on the civil law notary concept earlier, but here is where it becomes a crisis.

SPEAKER_02

Right, because of the translation.

SPEAKER_03

Because a notario publico in Latin America is a powerful, highly trained lawyer who can secure property and influence courts, using that term in the U.S. creates immense dangerous confusion. Wow. It misleads incredibly vulnerable immigrant communities who don't understand the difference in legal systems. It's actually prosecuted aggressively as notario fraud.

SPEAKER_02

So even if Emily is literally just trying to translate the English words on the form into Spanish, is that still dangerous?

SPEAKER_03

It is incredibly dangerous. Emily must absolutely refuse to provide immigration advice or help fill out those specific forms.

SPEAKER_02

Even just translating.

SPEAKER_03

Yes. Translating the English instructions into Spanish might seem like a harmless linguistic favor, but interpreting what those instructions require legally is practicing law.

SPEAKER_02

I guess I never thought about it like that.

SPEAKER_03

These clients are trusting her with their right to stay in the country, their livelihood, and their family's unity. Furthermore, in states like South Carolina, and famously in California, there are incredibly strict punitive laws preventing exactly that.

SPEAKER_02

Just how strict are we talking? What kind of laws?

SPEAKER_03

In South Carolina, providing unauthorized immigration assistance can result in a harsh civil penalty of up to $1,000 per individual violation.

SPEAKER_02

$1,000?

SPEAKER_03

Wow. And in California, the Business and Professions Code strictly prohibits non-attorneys from literally translating notary public into Spanish in any of their advertising.

SPEAKER_02

That is super specific.

SPEAKER_03

It is. Moreover, immigration consultants who happen to hold a commission are completely legally barred from advertising those services at all. The fines can reach up to $1,000 a day.

SPEAKER_02

A day.

SPEAKER_03

Yes. Emily must politely but firmly correct her client's misunderstanding. She is a U.S. commissioned official, not a notario, and she absolutely cannot assist with immigration forms.

SPEAKER_02

Wow. Those scenarios really truly bring those foundational rules to life.

SPEAKER_03

They do.

SPEAKER_02

It's one thing to read a dry paragraph about the unauthorized practice of law in a manual, but it's an entirely different reality to sit across from a bilingual client who just desperately wants help with a visa form.

SPEAKER_03

Or a friend who just wants you to fill in in a dress line.

SPEAKER_02

Exactly.

SPEAKER_03

And that actually brings us to a really crucial final provocative thought I want to leave everyone with today.

SPEAKER_02

Oh, what is it?

SPEAKER_03

We live in an incredibly fast-paced, high-demand world. Everyone expects instant customer service, they expect quick fixes, seamless digital transactions, and for professionals to just bend the rules and you know make it work.

SPEAKER_02

Right. The attitude is always just stamp the paper and let's go.

SPEAKER_03

Aaron Powell Exactly. But in that kind of high-pressure environment, the simple, disciplined act of looking a client in the eye and saying no to a prohibited act, whether it's backdating a loan, giving legal advice on an estate, or notarizing a document for your own spouse that no is actually the ultimate safeguard. Trevor Burrus, Jr.

SPEAKER_02

It's the bouncer standing firm and turning away the fake ID, even when the person is screaming at them.

SPEAKER_03

Yes, precisely. That refusal is the invisible glue that holds our entire system of commercial and legal trust together.

SPEAKER_02

That is so true.

SPEAKER_03

When you refuse an improper illegal request, you aren't providing bad customer service. Saying no isn't a failure of your job, it is the very essence of your job. Wow. It protects the signer from fraud, it protects the general public from exploitation, and it protects the absolute integrity of the document itself in a court of law.

SPEAKER_02

What an incredibly powerful perspective-shifting way to look at it. Saying no is the actual service we provide to society.

SPEAKER_03

Exactly.

SPEAKER_02

I love that. Well, that officially wraps up our Foundational Friday exploration of prohibited acts. We actively want to hear from you. Email your questions to Derek at Derricks Spruell.com. We will try to answer as soon as possible at the end of our shows.

SPEAKER_03

We really do read every single email, and your tricky on-the-ground questions might just end up on our next good question, what would you do segment.

SPEAKER_02

Absolutely. So keep them coming. Now, for our show credits, executive producer Derek Sproul, lead writer Marilyn Lee Trotter, Graphics Eddie Montez Travis, Music Thomas Bynum, produced by MagnificentWorks Business Solutions.

SPEAKER_03

Thank you so much for spending your valuable time with us today and for your continued dedication to doing this incredibly vital job the right way every single time.

SPEAKER_02

Until next time.

SPEAKER_00

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